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Job Summary: Deliver vehicles, guide customers on usage and maintenance, and perform administrative tasks—ensuring excellence in customer service and achievement of targets. Key Highlights: 1. Customer service and guidance regarding vehicles and services. 2. Execution of technical deliveries and administrative routines. 3. Collaboration with the team and documentation tracking. Execute vehicle delivery with excellence; explain and guide customers on usage, periodic maintenance schedules for the purchased product, and complete the user manual. Perform administrative tasks in compliance with established procedures, contributing to goal attainment and adherence to pre\-defined deadlines and targets. **Unit: Cometa Motocenter.** **Responsibilities and Duties** * Provide customer service aligned with Cometa’s service standards; assist in updating customer records and printing payment slips; clarify customer inquiries (both internal and external) regarding consortia, cash sales, installment purchases, financing, delivery, and related timelines. * Schedule and conduct technical deliveries; guide customers on vehicle usage, operation, warranties, and periodic inspections; upload photos from the delivery moment and signed delivery terms into the system within 30 days. * Support dealership and sales point teams in customer service and insurance proposal issuance. * Track documentation and inspection reports for claims and submit them to the insurance company. And other duties inherent to the role. **Requirements and Qualifications** **What You Need:** Completed high school education; Proficiency in Microsoft Office suite; Experience in customer service; Experience in technical delivery; Experience in customer registration. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and prioritizes customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to change and new challenges. * Is organized and communicates clearly. **Additional Information** **Competitive Salary:** R$1\.875,00 \+ Commission **Our Key Benefits:** **Health:** We offer health insurance. **Recognition and Celebration:** We value special moments through recognition programs, maternity/paternity kits, Father’s Day, Mother’s Day, and Easter gifts. **Continuous Development:** Access to our library and ongoing training to advance your career. **Financial Benefits:** Meal allowance, discounts on parts and products, and up to a 15th salary per our policy. **Simplified Connectivity:** Free Wi\-Fi to support your daily activities. **Special Moments:** “Champions’ Meeting” to celebrate achievements per our policy, plus a birthday day off. **Festive Gifts:** Receive a special Christmas kit to end the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it’s our way of being and acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, as recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We seek passionate, committed professionals who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies within Grupo Cometa: https://www.viacometa.com.br/
