Field Support Technician

Description

Job Summary: A professional to provide on-site technical support, delivering customer service and performing preventive and corrective maintenance on equipment. Key Highlights: 1. On-site customer support focused on microcomputing and telecommunications. 2. Performing preventive and corrective maintenance of equipment. 3. Installation and configuration of devices and systems. ***\*Field Support Technician\**** Employment Type: CLT; Work Model: In-person \- Indefinite Duration; Location: Greater São Luís, MA; Monday to Friday \| Business Hours. \***Responsibilities:\*** * Customer Service: Provide on-site microcomputing and telecommunications support; * Collect spare parts from the distribution center (DC) and replace equipment; * Serve multiple customers per day, with willingness to travel between regions; * Perform preventive and corrective maintenance on equipment; * Install and configure devices and systems as required; * Cover the entire assigned region; * Provide coverage for clients during colleagues' absences (e.g., vacations, sick leave, medical certificates); * Remain available for frequent and extended business trips to meet client needs; * Be prepared for last-minute travel assignments, with a minimum stay of up to one week in another city/state. \***Requirements and Qualifications:\*** * Experience with hardware; * Experience in maintenance and component replacement for laptops; * Knowledge of Dell and Lenovo equipment is a plus; * Experience in maintenance and repair of electronic devices; * Basic knowledge of networks, routers, switches, access points (APs), and telecommunications; * Must own a vehicle (car) and hold a valid driver's license (CNH); * Availability for daily field visits (average 300 km/day, subject to demand variation); * Willingness to travel distances exceeding 300 km. Minimum Education: Technical Course Driver's License Category: B Personal Vehicle