**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Not Specified **Employment Type:** Permanent – CLT The Relationship Manager will serve as the fundamental link between members and the cooperative. Their role is essential to ensuring member satisfaction, growth of the membership base, and the cooperative’s financial sustainability. Responsibilities: * Develop and maintain solid relationships with members, acting as their primary contact point and facilitator of financial solutions. * Manage a portfolio of members, conducting continuous follow-up and prospecting for new members, identifying opportunities to improve their financial conditions. * Develop strategies to maximize member retention and promote expansion of their participation in the cooperative’s products and services. * Promote and sell financial products and services, offering customized solutions tailored to members’ needs. * Work toward sales and performance targets, focusing on growing the membership base and diversifying the products used by members. **Requirements:** * Bachelor’s degree in Business Administration, Finance, or related fields. * CPA certification (mandatory for this position). * Excellent communication and negotiation skills, with ability to interact directly with members. * Aptitude for collaborative work, especially when interacting with different departments within the cooperative. * Ability to identify business opportunities and propose appropriate solutions for members. * Knowledge of banking products and services, and proven experience managing customer/member portfolios. **Benefits:** Anniversary Bonus, Medical Assistance, Daycare Allowance, Education Allowance, Performance Bonus, Birthday Day Off, Profit Sharing, Life Insurance, Meal Voucher, Food Voucher, Wellhub (Wellness Platform)
João Silva
Indeed · HR
João Silva
Indeed · HR
