Description
Do you enjoy building, maintaining, and optimizing IT infrastructure? This Junior Hardware and Network Analyst position is for you if you like getting hands-on and seeing everything run smoothly.
You will work for a growing company that relies on stable IT operations to serve customers across Brazil. Here, your work directly impacts team productivity and the quality of delivered services.
* Provide first- and second-level support for hardware, networks, and peripherals.
* Assemble, configure, and perform preventive/corrective maintenance on computers.
* Install and configure operating systems and basic software.
* Monitor local area network (LAN/Wi-Fi) and assist in resolving incidents.
* Organize inventory of equipment and network assets.
* Log support tickets, document solutions, and update the knowledge base.
* Support IT infrastructure improvement projects.
Requirements: **Mandatory requirements:**
* Prior experience (internship or CLT/PJ) in hardware and network support.
* Knowledge of PC assembly, formatting, and configuration.
* Basic networking concepts (TCP/IP, DHCP, DNS, Wi-Fi, cabling).
* Familiarity with Windows (client) and remote access tools.
* Strong communication skills, organizational ability, and user-focused service orientation.
* Availability for PJ contract during business hours.
**Preferred qualifications:**
* Technical or undergraduate degree in IT (completed or in progress).
* Basic knowledge of Linux and monitoring tools.
* Experience with Active Directory (AD), security policies, and backup solutions.
* Entry-level certifications (e.g., CompTIA A+, Network+, networking courses).
* Experience in multi-branch environments or remote support.