The B2B operations assistant is responsible for receiving, intermediating, facilitating, and expediting solutions for BMA clients. This professional interacts with the entire BMA company to understand the progress of each request, assist in executing requests, and propose solutions that increase customer satisfaction. The main activities developed are: \- Monitoring and assistance in the execution of occupational health and safety services: Maintenance and issuance in the PGR, PCMSO, LTCAT, Insalubrity Report, and other programs and reports according to the project acquired by the client; application of training on the inventory control delivery management system and PPE delivery; issuance of service orders, according to NR\-01; CAT issuance; issuance of occupational reports and other services acquired according to the client's project; management of occupational health and safety events for eSocial. \- Monitoring and assistance in the execution of administrative services: Operation of the SOC system for information registration, task execution, report generation, and eSocial execution; management of providers and suppliers; management of document/service expiration controls; management of processes for issuing service delivery statements; management of financial integration processes such as linking cost and value tables, recording provided services, linking service provider tables; implementation and training on inventory management, PPE delivery, and occupational health and safety activities; normative training; GRO execution; checklist application; CIPA; preparation of Weekly Safety Talks; management of customer service events such as handling occupational exams at the company; Internal Accident Prevention Week and other events; preparation of administrative reports, data spreadsheeting, \- Monitoring and assistance in the execution of commercial services: Operation of the customer relationship system; management of proposals for subsequent sending to clients; handling communications through various channels (e\-mail; WhatsApp; phone and other communication tools); visits to BMA and potential clients; monitoring and assistance in sales processes; monitoring and assistance in client communication processes; maintenance and support in partnership processes with other clinics; maintenance and support in contractual processes, assisting in increasing revenue from active clients; Job type: Full-time, Permanent CLT Pay: Starting at R$2\.000,00 per month Benefits: * Fuel allowance * Life insurance * Meal voucher Selection question(s): * Availability to visit clients to present solutions? Education: * Ongoing or interrupted higher education (Mandatory) Experience: * Administrative areas (Mandatory) * Office suite (Mandatory) * Client communication (Mandatory) * Internal process management (Mandatory) * Customer service systems (Mandatory)