Commercial Leader

Description

We are looking for a **Retail Commercial Leader** to monitor performance indicators daily, including sales volume, ambassador productivity, and product mix such as 5G, FTTH, and bundles. Lead and develop the lifecycle of CLT and autonomous ambassadors, covering all stages from recruitment and training to continuous field follow-up. Plan sales base expansion and coverage, ensuring active presence and balanced representation between in-house and autonomous teams across covered areas. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Monitor and analyze area performance indicators and define short-term actions to improve deliverables; * Analyze and propose improvements to operational routines; * Prepare and present results reports, forms, spreadsheets, or documents to leadership, as requested; * Actively participate in organizational meetings and commitments when required; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Lead and develop the lifecycle of CLT and autonomous ambassadors, covering all stages from recruitment and training to continuous field follow-up; * Plan and ensure proper allocation of the sales force per tower to guarantee full territory coverage; * Monitor performance indicators daily, including sales volume, ambassador productivity, and product mix such as 5G, FTTH, and bundles; * Respond promptly to performance deviations by executing action plans aligned with Regional Coordination; * Validate goal achievement with a primary focus on quality, monitoring broadband and 5G cohort churn indicators; * Identify and mitigate operational irregularities, addressing fraud, non-usage of services, and zero-billing cases; * Strictly enforce channel policies regarding discount rules, de-accreditation, and loss of variable compensation; * Identify talented autonomous ambassadors and conduct audits of their history and behavior to facilitate transition to the CLT model; * Plan sales base expansion and coverage, ensuring active presence and balanced representation between in-house and autonomous teams across covered areas; * Report results, risks, and opportunities to the regional team, participating in management rituals and proposing process and business model improvements. **Requirements and Qualifications** * Completed high school education (college degree in progress or completed in related fields preferred); * Prior experience in direct sales or field sales (PAP); * Experience leading commercial teams or serving as an informal leader; * Knowledge of direct sales and PAP; * Familiarity with CAC, churn, and base quality metrics. **Preferred qualifications:** * Experience in telecommunications, services, or field sales is desirable. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to digital transformation in Brazil.