Renner - Store Assistant

Description

Job Summary: We are seeking a Store Assistant to delight customers during the sales process, provide assistance and support, and perform daily store operations. Key Highlights: 1. Delight customers throughout the sales process and purchase completion 2. Handle sector organization, restocking, and window displays 3. Assist customers in fitting rooms to enhance their shopping experience We are looking for a **Store Assistant** to join our outstanding Renner store team! The **Store Assistant's** mission is to place the customer as top priority—both in sales and in purchase completion—with full commitment to exceeding customer needs by delivering effective solutions that surprise and delight them. **Responsibilities and Duties** * Delight customers throughout the sales process by providing timely assistance and support; * Support customers during purchase completion; * Handle cash receipts, and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Perform daily restocking and sector organization tasks; * Assist with labeling products in stock with price tags and item codes; * Assist customers in fitting rooms to ensure the best possible shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback on their service experience via the “Encantômetro”; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Interest in fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily life:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and personal well-being and development.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies in education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the largest fashion retailer in the country, we are an Ecosystem where we build the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talent. Here, we foster a strong sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness guides every action—we uphold clear commitments to our employees, customers, and suppliers. Together, we deliver enchantment across more than 600 stores in five Brazilian states, as well as in Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to enchant alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**