Renner - Store Assistant

Description

Job Summary: The Store Assistant prioritizes the customer, supporting the sales process and purchase completion by offering solutions that delight and exceed expectations. Key Highlights: 1. Delight customers throughout the sales process and purchase completion. 2. Perform daily restocking and sector organization routines. 3. Assist customers in fitting rooms to ensure the best shopping experience. We are looking for a **Store Assistant** to join our outstanding Renner store team! The **Store Assistant**’s mission is to place the customer first—both in sales and purchase completion—with full commitment to going beyond their needs and delivering effective, surprising solutions that foster delight. **Responsibilities and Duties** * Delight customers during the sales process by providing assistance whenever necessary; * Support customers during purchase completion; * Handle cash receipts and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Carry out daily restocking and sector organization routines; * Assist with labeling products in stock with prices and codes; * Assist customers in fitting rooms to provide the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback on service via the “Encantômetro”; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Interest in fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching) free of charge for employees and dependents; * Dr. Be Gestante to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Learn about SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy differentiated services, a discount club, and benefits with over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we shape the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness guides all actions—we uphold clear commitments to employees, customers, and suppliers. Together, we deliver delight across more than 600 stores in five Brazilian states, plus Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to delight alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**