Renner - Store Assistant

Description

Job Summary: The Store Assistant serves and delights customers by supporting sales, purchase completion, and sector organization, delivering a remarkable customer experience. Key Highlights: 1. Delight customers during the sales process and purchase completion. 2. Perform daily restocking and sector organization tasks, and assist customers in fitting rooms. 3. Strong affinity with fashion and ease using digital tools. We are seeking a **Store Assistant** — an exclusive opportunity for persons with disabilities — to join our outstanding Renner store team! The **Store Assistant**’s mission is to place the customer first — both in sales and in purchase completion — with full commitment to exceeding customer needs and delivering effective, surprising solutions that delight them. **Responsibilities and Duties** * Delight customers throughout the sales process, providing assistance whenever needed; * Support customers during purchase completion; * Handle cash receipts and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Perform daily restocking and sector organization tasks; * Assist in labeling products with prices and codes in inventory; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback on their service experience via the “Encantômetro”; * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Strong affinity with fashion; * Ease using digital tools. **Additional Information** **And our benefits?** **For your health and well-being:** * Comprehensive medical and hospital insurance plan including obstetrics, available to all hierarchical levels, covering all procedures listed by the ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Health in Focus, Oncological Support, Psychosocial Support and Guidance for victims of domestic violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and working styles/tools. **Learn about SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our key partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **Persons with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and operate in an environment where we care for each other. Our environmental and social awareness guides all actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we deliver delight across more than 600 stores across five Brazilian states, as well as in Argentina and Uruguay. **If what delights you is learning, sharing, and teaching; if what delights you is respect, diversity, and inclusion — this is your place.** **Join our team of 24,000 employees united to delight customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**