Job Summary: Responsible for organizing, mapping, documenting, and standardizing processes to support operational efficiency, continuous improvement, and the structuring of organizational workflows. Key Highlights: 1. Focus on mapping, organizing, and improving internal and customer processes. 2. Contribution to operational efficiency and structuring of workflows. 3. Development in people, process, and results management. R3Z is a strategic consulting firm specializing in people, process, and results management, supporting organizational structuring and continuous business improvement. With the expansion of operations in Amapá, we are seeking a Process Assistant to work on-site in Macapá, focusing on activities related to mapping, organizing, documenting, and improving both internal processes and those of R3Z’s customers. Position Objective To organize, map, document, and standardize processes, contributing to operational efficiency, continuous improvement, and the structuring of organizational workflows. Main Responsibilities Map processes (AS IS and TO BE); Develop, update, and maintain flowcharts, Standard Operating Procedures (SOPs), and process documentation; Organize information, data, and records related to processes; Collect information from involved departments to understand and analyze workflows; Develop and update process spreadsheets, forms, and reports; Participate in continuous improvement and standardization initiatives; Use digital tools for data organization, analysis, and control; Support the organization and improvement of R3Z’s internal and customer processes. Requirements and Qualifications Education: Administration, Process Management, Production Engineering, or related fields (completed or in progress). Courses: Specific course in process mapping. Technical Knowledge: Knowledge of process mapping, modeling, and improvement; Familiarity with ISO 9001; Knowledge of process modeling tools; Excel, Google Sheets, Forms, and Office suite; Basic knowledge of Artificial Intelligence (e.g., ChatGPT or similar). Job Information Work Mode: On-site Schedule: 8 hours per day Weekly Hours: 44 hours Working Days: Monday to Friday Saturday: On-demand Compensation and Benefits Salary: R$ 2.700,00 Transportation Allowance: Proportional, based on days worked Meal Allowance: R$ 25.00 per day Work Location Rua Rio Gorijuba, No. 2, Letter C Santa Inês Neighborhood CEP 68.901-370 Macapá – AP * This position is open to candidates from all over Brazil. The selected candidate must be immediately available to relocate to [Macapá/AP]. Employment Type: Full-time Pay: R$2.699.00 – R$2.700.00 per month Benefits: * Meal Voucher * Transportation Voucher Work Location: On-site