Description: Main responsibilities:* Monitoring of passenger arrival and departure transfers and tour services, taking appropriate action in case of contingencies (vehicle issues, flight delays, etc.) * Monitoring and coordination of event-related services (vehicles, drivers, etc.) * Support and follow-up in the preparation of staff schedules * Submit daily incident reports * Other duties relevant to the position Mandatory requirements:* High school diploma. * Basic knowledge of operational routines. * Prior experience in operations and customer service Benefits:* Meal allowance; * Medical assistance; * Dental plan; * Health and wellness programs; * Educational partnerships; * Life insurance; * Complimentary services from Grupo Luck. Work schedule and working hours:* Weekly workload: 44 hours * Schedule: 3:00 PM to 11:20 PM * Location: Administrative headquarters – Pajuçara 2601010046291934333