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Technical Consultant - Code 3378
Job Summary: Technical Consultant with a consultative profile for in-person, telephone, and online support, service diagnosis and follow-up, and report preparation. Key Highlights: 1. Technical expertise and consultative profile 2. In-person, telephone, and online technical support 3. Suggestions for continuous improvement in processes and customer service Job Posting: Technical Consultant Aracaju-SE – If you have technical experience, a consultative profile, and enjoy interacting with customers, this could be your next professional opportunity. Salary: To be agreed upon. Transportation Allowance: To be agreed upon. Education: Completed high school; technical course in the relevant field is desirable; a bachelor’s degree is a plus. Schedule: Monday to Friday: 8:00 AM to 6:00 PM; Saturday: 8:00 AM to 12:00 PM. Responsibilities: In-person, telephone, and online technical support; initial assessment of requests and appropriate referral; service follow-up, quotations, and deadlines; preparation of technical reports and administrative records; interpretation of manuals, standards, and procedures; guidance to internal teams according to technical specifications; assurance of quality and safety standards; suggestions for continuous improvement in processes and customer service; delivery of training and technical support to customers and teams. Requirements: Experience in technical consulting at dealerships, persuasion skills, commitment, availability, interest, proactivity, transparency, active feedback, active listening, strong oral communication skills, and proficiency in Portuguese. Interested candidates should contact +55 79 9118-4855, quoting the job code. Employment Type: Permanent CLT contract Compensation: R$1.621,00 per month Benefits: * Transportation allowance Work Location: On-site
R. São Judas Tadeu, 5 - Feitosa, Maceió - AL, 57043-380, Brazil
R$1,621/month
Indeed
Call Center Operator
Job Summary: Join AeC, a market leader in customer relationship management, where you will handle telephone, email, chat, and WhatsApp interactions to resolve customer inquiries and guide them. Key Highlights: 1. Growth opportunities and a career development plan with internal promotions. 2. A work environment that values employee happiness and well-being. 3. First-job candidates welcome; no prior experience required. **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship management market, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Telephone support to address customer questions and provide quick solutions, as well as guiding them step-by-step to resolve issues. Activities conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be over 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, though it is advantageous if you have previously worked as a telemarketing operator, attendant, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive attendant, salesperson, interaction expert, operator, or similar roles. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Job Type: Permanent CLT contract Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com
R. Prof. Domingos Correia, 405 - Centro, Arapiraca - AL, 57300-010, Brazil
R$1,518/month
Indeed
Receptionist
Job Summary: Professional to receive customers, provide service, present procedures, clarify doubts, register customers, schedule and confirm appointments. Main Highlights: 1. Customer service and presentation of procedures 2. Appointment management and communication with the team 3. After-sales and customer support **JOB DESCRIPTION** Receptionist **RESPONSIBILITIES AND DUTIES** Receive customers visiting the unit; Provide customer service according to the network’s service standards; Receive and make contact through available channels (telephone, WhatsApp, email, among others); Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after photos, prices and payment terms, among other information; Clarify any customer doubts regarding a specific procedure; Register new customers in the systems; Schedule and confirm appointments with customers in advance; Inform the technical team about customer arrivals; Carry out after-sales activities. **REQUIREMENTS AND QUALIFICATIONS** Reside in Maceió/AL. Completed high school education. Experience in customer-facing roles, preferably in aesthetics or healthcare sectors. Proficiency in Excel and Word. **PREFERRED QUALIFICATIONS** Experience in clinics and/or sales. Employment type: Full-time CLT Salary: R$1.621,00 – R$2.500,00 per month Benefits: * Transportation allowance Experience: * Customer service (Preferred)
R. São Judas Tadeu, 5 - Feitosa, Maceió - AL, 57043-380, Brazil
R$1,621-2,500/month
Indeed
ADMINISTRATIVE ANALYST – CONTRACT FOCAL POINT | Afya University Center of Maceió
Job Summary: This is a graduate-level position to work in the finance department, focused on contract management and administrative processes, as well as interaction with corporate departments. Key Highlights: 1. Opportunity to join the team and demonstrate skills 2. Possibility of participating in other internal processes 3. Focus on contract management and administrative processes This is an open graduate-level position to be performed onsite in Maceió, within the finance department. Attention: This is a temporary position intended to cover for an employee on maternity leave. However, this may be your opportunity to join our team, demonstrate your skills, and stand out. By becoming part of the group, you may participate in other internal processes and continue your path to success alongside us. **All our opportunities are open to people with disabilities (PwD) and INSS-rehabilitated individuals.** ----------------------------------------------------------------------------------------------------- **Responsibilities and Duties** **Contract and Administrative Process Management** * Request amendments and new contracts via the **ServiceNow** system; * Record non-fiscal documents (judicial fee forms, taxes, research scholarships, various fees); * Request payment confirmations and monitor their execution; * Register and update supplier information; * Perform measurements on the supplier’s portal; * Monitor and track SUPREQ from the analyst’s perspective. **RM System Management** * Use the Gestão Cube to monitor contracts and communicate deadlines; * Verify supplier registrations and codes. **Interaction with Corporate Departments (Afya)** * **Invoice Center**: sending invoices and bills, DDA analysis, verification of entries, and monitoring of non-fiscal documents; * **Procurement**: tracking of contract and amendment requests, supporting supplier access to the portal, clarifying doubts regarding items and contractual negotiations. **Requirements and Qualifications** * Bachelor’s degree in Administration * Strong interpersonal skills * Experience in contract entry and monitoring * Knowledge of ERP systems and Excel **Additional Information** Temporary replacement for an employee on maternity leave. (Expected start date: March 20, 2026.) **THE LARGEST BRAZILIAN HUB OF EDUCATION AND TECHNOLOGY FOR MEDICAL PRACTICE.** The Afya brand was launched in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional—the largest group of medical schools in Brazil, founded in 1999—and MEDCEL, a brand offering preparatory courses for medical residency exams. With our accelerated growth, we have acquired new educational units over the past years—now more than 30 across Brazil—and over 10 startups delivering digital solutions for medical practice—Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma are some brands in our portfolio. Visit afya.com.br to learn more about our history and all the solutions we offer. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we also made our shares available on the Brazilian stock exchange, B3. Learn more at ir.afya.com.br. **Our purpose is to transform healthcare together with those who pursue medicine as a vocation.** To achieve this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and results-driven individuals. People from all corners of Brazil, with diverse accents, yet speaking the same language—united by the same purpose. If you identify with the Afya way, **join us in transforming healthcare through education and technology**. \#VemSerAfya
R. São Judas Tadeu, 5 - Feitosa, Maceió - AL, 57043-380, Brazil
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