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Receptionist/Customer Service Representative
**RECEPTIONIST / CUSTOMER SERVICE** Position: Receptionist – Patient Support and Commercial Assistance Employment type: CLT (Consolidated Labor Laws) Workplace: On-site Working hours: 8:00 AM to 6:00 PM (1 hour 12 minutes lunch break) – 44 hours/week JOB OBJECTIVE Serve as the central point of contact for clinic patients, ensuring humane, organized, and efficient service, with a focus on patient experience, appointment scheduling, and administrative and commercial support for the clinic. MAIN RESPONSIBILITIES Patient Service and Relationship Management * Patient support via WhatsApp, telephone, and in-person, following the clinic’s communication standards * Clarification of questions regarding appointments, procedures, fees, and general guidance * Follow-up with active patients and management of the patient database * Patient support before and after appointments, ensuring an organized and welcoming experience Appointment Scheduling and Routine Organization * Full medical appointment scheduling management * Scheduling, confirmation, and rescheduling of appointments and procedures * Scheduling of follow-up appointments according to medical instructions * Management of same-day appointments and optimization of the schedule Financial and Administrative Tasks * Billing for appointments and procedures, in accordance with clinic policy * Sending data to the office for invoice issuance * Recording of service interactions, payments, and information in the system * Basic financial organization support related to patient service System Management and Patient Database * Updating and managing the patient database in Gestão DS * Accurate registration of data and service history Marketing and Communication Support * Capturing simple daily images and videos from the clinic for Instagram Stories * Documenting behind-the-scenes moments, daily clinic routines, and short institutional content TECHNICAL REQUIREMENTS * Prior experience in reception at medical or aesthetic clinics (preferred) * Proficiency in WhatsApp-based communication and appointment scheduling systems * Organizational skills, attention to detail, and strong written communication * Comfort with technology and management systems * Basic knowledge of smartphone use for photography and videography (e.g., Stories) BEHAVIORAL COMPETENCIES * Clear, polite, and empathetic communication * Organized, proactive, and responsible profile * Professional demeanor aligned with the clinic’s standards * Ability to manage multiple tasks and prioritize effectively * Discretion and ethics in handling patient information * Focus on patient experience and service quality ADDITIONAL ASSETS * Previous experience in high-end medical clinics or private practices Job type: Full-time, permanent CLT position Salary: BRL 1,800.00 – BRL 1,850.00 per month Benefits: * Transportation allowance
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
R$1,800-1,850/month
Raízen
Operational Apprentice | Ourinhos/SP
Do you want to work for a company that produces ethanol and sugar and distributes fuels, products, and services under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay? Then this opportunity is for you! Our team is our greatest differentiator: we have over 46,000 employees and 15,000 business partners across the country. So, are you interested? We are seeking an Administrative Apprentice to work in the Fuels business in Ourinhos/SP. If you’re eager to grow continuously and determined to be the protagonist of your own story, join Raízen! To proceed with your application process, please apply to this position, update your information, or create your account; complete all fields in your resume; and follow the next steps! Responsibilities and duties WHAT YOUR DAY WILL LOOK LIKE: Attend the training course offered by the designated institution; Receive guidance from the work team to learn and support activities within the assigned area, such as: ❑ Assist the team with administrative routines in the assigned area; ❑ Digitize documents and send them to the responsible parties; ❑ Organize and maintain control of digital and/or physical files; ❑ Provide telephone and/or in-person customer service to clients, suppliers, employees, and others; ❑ Receive and send emails and manage calendar schedules; ❑ Receive and verify invoices, bills, bank slips, and/or other documents; ❑ Monitor the entry and exit of materials and/or equipment; ❑ Enter data and information into spreadsheets and management systems; ❑ Assist in preparing reports and/or presentations; ❑ Comply with the company’s SSMA (Safety, Health, and Environment) standards; and ❑ Perform other related tasks. Requirements and qualifications WHAT YOU NEED TO HAVE: Age: At least 18 years old and up to 21 years and 11 months; High school or technical education, currently enrolled or completed; Availability for a 4-hour daily work schedule and participation in activities lasting up to two years; ️ Plenty of energy to learn! This position is open only to candidates residing in Ourinhos/SP. Expected start date: January 2026. Additional information We offer diverse energy solutions that mobilize people and boost businesses—today and tomorrow. As a leader in the energy sector, we operate across the entire value chain—from sugarcane cultivation and production of sugar, ethanol, and bioenergy, to logistics, fuel distribution, and marketing under the Shell brand. ADDITIONAL INFORMATION CLT employment contract with Raízen as an Apprentice, for a fixed term; Theoretical training provided by our partner institution; Monthly salary of BRL 1,280.00 – 4 hours/day, Monday through Friday; BENEFITS Health and dental insurance; Meal allowance; Transportation allowance; Life insurance; WellHub and discount club. Will you join us?! LEARN MORE ABOUT WHAT IT MEANS TO BE RAÍZEN Would you like to learn more about what it’s like to be part of Raízen and understand our RAIZ culture? Our Careers Instagram: @raizencarreiras Is this not the ideal position for you? Return to the homepage: https://carreiras.raizen.com.br/ Would you also like to receive Raízen news via email? https://chat.sparkrh.com/gente-raizen/news_gupy #JoinRaízen We operate in ethanol and sugar production and in fuel, product, and service distribution under the Shell brand—licensed by Raízen in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team remains our biggest strength: over 40,000 employees and 15,000 business partners spread across the country. Want to become part of our company? Then join Raízen! Source:Indeed
São Paulo
Negotiable Salary
Indeed
MAINTENANCE TECHNICIAN - (BAURU)
**Responsibilities and duties** * Perform simple preventive and corrective building maintenance within the store premises to ensure their preservation and proper use, including: tile and floor repairs, touch-up painting, light bulb and outlet replacements, unclogging sinks and drains, locksmithing, plumbing, leak repairs, ceiling work, and low-voltage electrical devices such as circuit breakers and other similar equipment. * Perform simple preventive and corrective mechanical and electrical maintenance on machinery and equipment, including: part replacement, gear adjustment, lubrication, installation, and testing of low-complexity apparatus. * Assist with more complex maintenance tasks by accompanying technical support staff and third-party service providers. * Maintain order and cleanliness at the workplace, and keep tools and materials used in daily activities organized and in optimal condition. * Ensure operational safety by using appropriate personal protective equipment (PPE) for each task. * Periodically assist with store decoration for celebratory events (e.g., Christmas, Mother’s Day, Carnival), installing decorative lighting, mounting ornaments, etc., as directed by supervisors. **Requirements and qualifications** * High school diploma; * Relevant work experience; * Updated **NR 10 and NR 35 training.** Additional information Our benefits: * On-site cafeteria; * Transportation allowance; * On-site parking; * Health insurance plan – co-payment; * Health programs – 24/7 free access and support across various services; * Dental emergency care; * Educational partnerships; * SESC membership; * Shopping discounts at our stores; * Pharmacy card; * Telemedicine; * Payroll-deducted loans; * Service anniversary bonus; * “Stork Project” – Supporting our pregnant employees; * “Spani Opportunities Project” – Internal career development program – Launch your career!! Selection process stages * Stage 1: Registration * Stage 2: Screening * Stage 3: HR interview * Stage 4: Head Office management interview * Stage 5: Documentation submission * Stage 6: Hiring About us In early 2004, Spani Atacadista began operations with stores in the São Paulo cities of Guaratinguetá and Mogi das Cruzes. In 2017, the Group experienced its largest expansion, opening 14 new Spani Atacadista stores. With over 5,000 employees working across our units, we foster an ethical workplace environment offering growth opportunities, valuing every individual who contributes daily toward continuous improvement and excellence at all levels. **Mission** To achieve the best possible outcome for all stakeholders through operational excellence, becoming our customers’ top choice for shopping. **Vision** To be a benchmark in our industry segment and region of operation. **Values** * Ethics * Customer focus * Valuing people * Continuous improvement * Passion for what we do Employment type: Full-time CLT contract Salary: R$2,470.00 – R$3,090.00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Commercial partnerships and discounts * Transportation allowance
Av. Moussa Nakhl Tobias, 4-84 - Parque Res. Castelo, Bauru - SP, 17021-005, Brazil
R$2,470-3,090/month
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