IT Assistant

Description

Job Summary: An IT professional who provides assistance, administers networks, offers user support, and performs hardware and infrastructure maintenance. Key Highlights: 1. Working at an innovative company in technology, telematics, and fleet management 2. Developing practical and intelligent IT solutions 3. Opportunity to manage backups and information security **Who We Are** We are a technology-driven company; therefore, we develop practical and intelligent solutions that enable agile management of people, logistics, and fleets. We consolidate information and analytics for preventive and effective control—offering clarity and objectivity to support efficient and accurate decision-making. As an innovative company, we pursue the best market trends focused on telematics and fleet management, delivering security and cost savings to our customers. Our IT Assistant is responsible for providing IT support, administering computer networks and supporting users, performing general hardware and equipment maintenance, building infrastructure, and maintaining logical networks. **Activities and Responsibilities** Request preventive and corrective hardware and software maintenance; administer software on machines and their configurations; maintain inventory control of parts and supplies; monitor network resources; audit internal platforms; administer ticketing platforms; manage data backups and implement appropriate security measures to protect the company's confidential information; actively monitor network infrastructure to proactively identify and resolve any performance or security issues; resolve user support requests related to IT infrastructure, such as hardware and software. **Requirements for the Position:** **Hard Skills** * Technical high school education in IT or currently pursuing a higher education degree in the field; * Knowledge of administrative management systems and procedures; * Advanced computer literacy; * Proficiency with Google and Microsoft tools; **Soft Skills** * Strong communication and interpersonal skills; * Proactivity; * Teamwork; * Attention to detail; * Organized and responsible profile.