Job Summary: We are seeking a B2B Field Services Operator to perform installations, repairs, and other field services—delighting customers while demonstrating a strong sense of ownership. Key Highlights: 1. Positions available for attentive professionals with a strong sense of ownership 2. Work culture that values personal and professional development 3. Market-leading company in the fixed internet sector in Northeast Brazil We are looking for a **B2B Field Services Operator** to execute field “Service Orders” (SOs), including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and under leadership direction; * Maintain company vehicles in compliance with Fleet Department procedures, ensuring proper operation; * Implement workplace safety processes, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), per current legislation; * Execute field service orders (SOs), including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly use, and store company-provided resources; inspect the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Familiarity with the city’s geography; * Driver’s License Class “B” and Defensive Driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as optical fiber, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Proficiency in using test and diagnostic equipment, such as spectrum analyzers, power meters, etc. **Preferred Qualifications:** * Six months of experience in the telecommunications field; * Currently enrolled in a Technologist program in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that fosters personal and professional development; * Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.