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Job Summary: We are seeking engaged and communicative professionals to provide customer service via online chat and ticketing systems, offering support for various requests. Key Highlights: 1. Working with technology and communication, prioritizing customer experience. 2. Focus on excellence in customer service. 3. Support for inquiries regarding orders, deliveries, exchanges, returns, and payments. Do you enjoy working with technology and communication and want to join a team that values customer experience? This opportunity is for you! \#JoinTP We seek engaged, communicative professionals focused on excellence to provide customer service via online chat and ticketing systems, supporting customers with inquiries regarding orders, deliveries, exchanges, returns, and payments. **Salary:** BRL 1,518.00 \+ Benefits \+ Career Development Plan Shifts: 09:00 \- 22:20 **Schedule:** 6 days on / 1 day off (Sundays off) \| 6h20 shift Mode: In-person \| Work **Location:** Building in Parnamirim \- RN What We Are Looking For (Requirements): Must be of legal age; Completed high school education; Prior experience in customer service required; Proficiency with multitasking across multiple screens and fast typing; Availability to work at the Parnamirim/RN building; At TP, well-cared-for people build extraordinary results! We are a market reference in benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some differentiators that make TP an excellent place to work: Professional **Development \* Language Program:** available to all employees. \* **Internal Promotions:** We encourage growth within the company! \* JUMP **Career Plan:** You can advance to your next role in just 3 months. \* Educational **Partnership:** Up to 50% discount to support your development. Financial Benefits \* Differentiated PLR — recognizing and rewarding your performance. * Meal voucher and food allowance. \* Fuel allowance (for night shifts). \* Bullla **Card:** Salary advance and consigned credit. \* **Life Insurance and Funeral Assistance:** peace of mind for you and your family. Health and **Quality of Life \* TotalPass:** quality of life and access to gym networks. \* Health Plan including dependents — caring for those you love. \* Daycare **Assistance:** up to the child’s first 60 months, supporting parents. \* Quality of Life **Program:** physical, mental, social, and financial well-being. All our job openings are inclusive and open to People with Disabilities. Please note that our selection process includes several independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. Thank you for your interest in joining TP—we wish you good luck! **Benefits:** To be discussed **About the Company:** We are a family of over 410,000 employees who work every day to make a difference in the lives of millions of consumers! For over 40 years, we’ve connected leading brands and their consumers worldwide! Billions of unique interactions—that’s TP. Join this team! Together, with every interaction, we’ll make the world a better place! At TP, our Customer Service Agents are Interaction Experts. After all, they assist thousands of consumers daily—listening, resolving, engaging, and delighting with every interaction.
