Indeed
Business Assistant - PE CAR
Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.**
**MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance service operations and as a benchmark in people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion.
The **Business Assistant** will carry out customer service activities related to the Unit’s administrative routines and to customers of the Crediamigo Program, in accordance with the administrative and operational policies, methodologies, and procedures established by CAMED Microcrédito.
If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!**
**Responsibilities and Duties**
Execute administrative tasks in accordance with CAMED Microcrédito’s policies and operational procedures;
Provide customer service across all channels (in-person and digital) to Crediamigo Program customers, in line with CAMED Microcrédito’s credit policy, operational procedures, and guidelines;
Provide customers with information regarding microfinance products and services, as well as the status of their credit applications;
Support sales of products and services offered by the Crediamigo Program, in accordance with CAMED Microcrédito’s credit policy, operational procedures, and guidelines;
Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with CAMED Microcrédito’s credit policy, operational procedures, and guidelines;
Register Crediamigo customers’ credit application information in the operational system, in accordance with CAMED Microcrédito’s credit policy, operational procedures, and guidelines;
Conduct registration checks for Crediamigo customers to ensure smooth operational processes;
Verify documents required for Crediamigo customer registration;
Submit credit applications in the operational system;
Monitor the progress of credit applications within the operational system;
Forward documentation requested by Remote Compliance;
Assist in organizing Unit events;
Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, where applicable;
Store and relocate documents in accordance with the Records Management Plan;
Assist in inventorying credit instruments, files, and CAMED Microcrédito’s fixed assets;
Assist with HR-related routines and forward them to the Regional Human Development area;
Carry out the Unit’s administrative payment routines;
And other duties related to this area.
**Requirements and Qualifications** **Mandatory Requirements:**
Legal age (18 years or older);
Education: Completed high school;
Willingness to travel between municipalities;
Experience in administrative routines and customer service;
Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint).
**Additional Information** **Salary:**
Base salary: BRL 1,717.73;
Variable compensation up to BRL 869.33;
Bonus (Human Development team will inform during the selection process).
**Benefits:**
Training programs;
Life insurance;
Health plan;
Transportation voucher;
Dental plan;
Private pension plan;
Partnerships with educational institutions;
Wellness incentive program via Wellhub;
Meal allowance and basic food basket allowance totaling BRL 1,507.24;
Childcare/babysitter reimbursement for children up to 5 years and 11 months old — BRL 320.38 (fixed amount per child);
Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being).
**Workload:** 40 hours per week;
**Working Hours:** 8:00 AM to 5:00 PM (Monday through Friday).
We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo Program — Brazil’s largest productive and oriented microcredit program**, and market leader in its segment.
Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s largest microcredit operator.
Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.**
**MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance service operations and as a benchmark in people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation.
**We are CAMED, we are CREDIAMIGO!**

R. Heleno Batista, 76 - Agrestina, PE, 55495-000, Brazil
R$1,717/month