SUPPORT ANALYST - Downtown

Description

Job Summary: Company seeks a Support Analyst to provide support to ERP users, handle technical service requests, guide users on system usage, and record incidents. Key Highlights: 1. Provide support to ERP system users 2. Quickly resolve technical issues 3. Guide users on best practices for the system The company is seeking a Support Analyst in Pato Bragado (Downtown). **Responsibilities:** Provide support to ERP users to ensure proper system functionality. Respond to technical service requests and demands, resolving issues promptly. Guide users on system usage, clarify doubts, and promote best practices. Record incidents and support activities, maintaining an up-to-date history. Previous experience as a Technical Support Specialist, Help Desk Analyst, Support Technician, or Support Consultant may indicate alignment with some responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 2,000.00 * Meal Allowance * Transportation Allowance * Health Insurance **Additional Information:** * Employment Type: Permanent - On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.