**Description and Responsibilities:** **Schedule:** Monday to Thursday, from 07:30 AM to 05:30 PM and Friday from 08:00 AM to 05:00 PM **Level:** Not Informed **Employment type:** Tenured \- CLT labor code **Come be part of a team with an amazing culture!** JVS Tax Consulting specializes in tax consulting, serving more than 2,000 companies throughout Brazil under both the real profit and presumed profit tax regimes. **Requirements:** * Receptive and proactive customer service via phone, WhatsApp Business, email, and chat, following approach scripts, telephone etiquette, and quality standards * Lead triage and qualification * Scheduling appointments and visits for representatives, including confirmations, reminders, and recording "no\-show" **Benefits:** Dental insurance, Pharmacy allowance, Commissions, Meal voucher, Food voucher, Transportation allowance