CUSTOMER SERVICE REPRESENTATIVE - IPATINGA - MG

Description

Job Summary: Customer service representative responsible for interacting with customers, negotiating rates, verifying customer profiles for rental approval, and initiating rental contracts—aiming to meet customer needs while ensuring business profitability. Key Highlights: 1. Direct interaction with customers and service negotiation 2. Focus on customer satisfaction and business profitability 3. Training and development programs **WHAT YOU WILL DO AS A CUSTOMER SERVICE REPRESENTATIVE** * Serve customers by providing information regarding car rentals, negotiating rates and optional services as needed, and verifying customer profiles for rental approval—ensuring rental contracts meet customer needs and expectations while supporting business profitability. **WHAT WE REQUIRE** * Category B driver's license held for at least 1 year * Completed high school education * Prior experience in customer service * Ability to negotiate with customers * Proficiency in Microsoft Office suite **BENEFITS** * Uniform * Profit-Sharing Program * Meal Allowance * Meal Voucher * Medical Insurance * Dental Insurance * Gympass * Private Pension Plan * Childcare Assistance * Transportation Allowance * Unlimited access to various courses offered by our Localiza University * Internal training and development programs * Discounts on vehicle purchases and rentals Minimum Education Level: High School (Secondary Education) Driver's License Requirement: B