Store Operator - Experimental Station

Description

Job Summary: A customer service professional focused on medication dispensing, sales, inventory management, and organization, ensuring customer satisfaction and safety. Key Highlights: 1. An environment that values initiative and transformation 2. Focus on human appreciation, integrity, and innovation 3. Opportunities for professional growth We are people who care for people. Each of us possesses unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live fully. We take pride in our history, so we do our best today while keeping an eye on tomorrow. If you value human appreciation, integrity, customer focus, results-driven performance, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We maintain an excellent organizational climate with engaged individuals committed to delivering outstanding results, along with significant growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly inspect medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Maintain an organized customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by the Pague Menos and Extrafarma Pharmacy Networks. **Additional Information** BENEFITS: * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training programs — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human appreciation**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy network but an **integrated health hub**. Thus, beginning in 2016, we implemented Clinic Farma—a pharmaceutical consultation service where customers receive individualized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 giants united by a shared mission: to guarantee access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.