Operational Inspection Agent

Description

Job Summary: Operational Inspection Agent responsible for conducting operational inspections focused on analyzing inefficiencies to improve operational efficiency. Key Highlights: 1. Analysis of inefficiencies to improve operational efficiency 2. Support in identifying root causes and improvement opportunities 3. Protagonist of your career in a collaborative environment We are looking for an **Operational Inspection Agent** to conduct operational inspections focused on analyzing inefficiencies, acting with targeted focus on a specific stage of the operational process. Supports identification of causes, documentation, and validation of information, contributing to improved operational efficiency and reduced losses. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and leadership direction; * Analyze operational inefficiencies according to established criteria and guidelines; * Verify information, records, and evidence associated with inefficiencies; * Support identification of operational root causes and improvement opportunities; * Record and report analysis results to the responsible leadership; * Support standardization of information and processes related to the inefficiency workflow; * Comply with procedures, safety regulations, and operational instructions. **Requirements and Qualifications** * Completed high school education; * Basic experience in operations or administrative/operational routines; * Ability to analyze and organize information; * Basic knowledge of the company’s operational processes; * Basic computer skills. **Additional Requirements:** * Driver’s License – Category A. **Preferred Qualifications:** * Knowledge of FTTH networks. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical organizational structure — meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the Northeast region, **leading the fixed internet (broadband) market** in the area. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity from rural areas to state capitals**, actively contributing to digital transformation in Brazil.