Description
Job Summary:
Professional to assist in patient service and manage the clinic, performing scheduling, patient communication, and organization of appointments and documents.
Key Highlights:
1. Essential role in supporting patient care and service.
2. Management of schedules and document flow in a healthcare environment.
3. Basic financial control and administrative organization of the clinic.
**Job Opening: Administrative and Patient Service Secretary – Institute of Health**
**RESPONSIBILITIES:**
* Make phone calls and follow-up contacts with patients, ensuring proximity and continuity of care;
* Schedule medical and psychological consultations and treatment protocols;
* Keep patients informed about appointment times, follow-ups, budgets, and prescription deliveries;
* Organize and manage professionals’ schedules (psychologist, physician, and technical team);
* Perform basic financial control (accounts payable and receivable, receipt verification, and simple reconciliation);
* Manage document flow: blue and yellow prescriptions, powers of attorney, reports, and protocols.
**REQUIREMENTS:**
* **Education:** Currently pursuing undergraduate degree in Administration, Business Management, or related fields (preferred);
* **Digital Skills:** Proficiency with digital tools (E\-mail, WhatsApp, Google Drive, spreadsheets).
Job Conditions
* **Salary:** To be negotiated.
* **Benefits:** Transportation Allowance \+ Meal Allowance \+ Hazard Pay.
* **Working Hours:** Monday to Friday, from 08:00 to 18:00.
* **Location:** Papicu Neighborhood, Fortaleza/CE.
Employment Type: Permanent CLT
Compensation: R$1\.621,00 \- R$2\.299,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site