Description
Job Summary:
The professional will provide customer support via chat, email, or phone to clarify automotive technical questions and assist with the platform, record support interactions, and collaborate within a technical team.
Key Highlights:
1. Customer support and clarification of automotive technical questions
2. Assistance with platform navigation and usage
3. Collaboration within a technical team
**Responsibilities and Duties:**
* Provide customer support via chat, e\-mail, or phone;
* Clarify questions regarding automotive technical content;
* Assist with platform navigation and usage;
* Record support interactions and incidents;
* Collaborate with the technical team.
**Prerequisites:**
* Intermediate/advanced knowledge of automotive mechanics;
* Strong communication and teaching skills;
* Proactivity and problem-solving focus;
* Proficiency in Microsoft Office suite.
**Benefits:**
* 50% subsidized health insurance;
* 50% subsidized dental insurance;
* Transportation allowance of R$800.00;
* Wellhub (Gympass) fully covered by the company;
* Life insurance.
Employment Type: Full-time, CLT permanent contract
Work Location: On-site