COMMERCIAL SUPERVISOR

Description

Job Summary: We are seeking a Commercial Supervisor with a strong commercial profile, owner's mindset, and high execution capability to lead teams and drive results. Key Highlights: 1. Lead teams and drive results in a health and wellness company. 2. Manage daily store operations and team development. 3. Focus on achieving targets and delivering high-quality customer service. **Join something greater than just a job** At A Fórmula, we don’t seek only professionals—we seek people who want to grow, learn, and impact lives every day. We are a company with over 37 years of history, a national reference in health, beauty, and wellness, built upon science, innovation, and a clear purpose: **Personalized care for a better life**. With presence across Brazil and a strong operational footprint in Recife and surrounding areas, we bring to the market customized solutions that combine technology, technical expertise, and individualized attention—because we believe each person is unique. **Position: Commercial Supervisor – Shopping Recife** A Fórmula is looking for a Commercial Supervisor to lead our team at the Shopping Recife unit. We seek a professional with a strong commercial profile, owner's mindset, and high execution capability, who will directly manage daily store operations, team development, and performance acceleration. **Requirements:** * Experience coordinating teams * Experience in retail sales or compounding * Proactive profile with operational leadership and results orientation * High execution energy * Experience in compounding is a plus * Availability for rotating work schedule: Mon–Sat. Hours: 10:00–19:00. No holidays or Sundays. **Main Responsibilities:** * Achieve individual sales targets * Ensure quality and standardization of customer service * Monitor KPIs: conversion rate and average transaction value * Follow up on rejected quotations * Conduct proactive sales (repeat customers and continuous usage) * Monitor service response time (Chat Guru) * Manage team scheduling and timekeeping * Propose sales campaigns and training initiatives in collaboration with the pharmacist **Benefits:** * CLT salary + transportation vouchers + meal allowance * Health and dental plans with co-payment * Compensatory day off * 30% discount on compounded products * 10% discount on resale products * Pharmacy network agreement * Discounts at drugstores * Total Pass * Clude Saúde: Telemedicine, tele-nutrition, tele-psychology * Discounts at colleges/universities * Performance-based bonuses. If you seek a dynamic environment focused on results and continuous development, this opportunity is for you. Apply now and join our team.