RMA Support Technician

Position: RMA Support Technician Description: We are seeking an RMA Support Technician to join our team and provide high-quality technical support to
- Technical support
- Functional testing
- Installation of presets

Job Summary: Operations Manager to lead and develop teams, ensure achievement of production, quality, and safety targets, and drive continuous improvement in industrial operations. Key Highlights: 1. Operational team leadership 2. Management of complex industrial operations 3. Focus on efficiency and waste reduction Are you ready to join a team that makes a difference, seeking development opportunities to always deliver the best? **Urca Energy Group is that place.** Our group, comprising the companies **Bem Verde**, **Gás Verde**, **Eva Energia**, **Urca Trading**, and **Urca Gás**, offers outstanding environmental solutions—from production to sales—for those who believe in a more sustainable future. Our **mission** is to revolutionize Brazil’s energy future, and we are not waiting for tomorrow to act. Today, with determination, we work to **promote and accelerate the energy transition within companies**, and this is our purpose. We are **industry leaders, operating Latin America’s largest biomethane plant**, located in the state of Rio de Janeiro. If you wish to contribute to this purpose, join our team as **Operations Manager at Gás Verde \- Igarassu (PE).** **Responsibilities and Duties** * Manage unit operational routines, ensuring achievement of production, quality, and safety targets; * Monitor performance indicators, defining and implementing action plans for continuous improvement; * Ensure alignment between production scheduling and operational capacity; * Lead and develop operational teams, promoting operational discipline, technical training, and a safety culture; * Drive continuous improvement initiatives aimed at increasing efficiency and reducing waste; * Ensure compliance with internal standards, regulatory requirements, and applicable quality standards for operations; * Ensure proper management of preventive and corrective maintenance; * Monitor area operational costs; * Serve as the interface between operations and support departments; * Prepare and consolidate operational reports and indicators to support executive decision-making. **Requirements and Qualifications** * Bachelor’s degree in Engineering (Production, Mechanical, Chemical, Energy, or related fields). * Experience in industrial operations management; * Experience managing operational teams; * Exposure to complex industrial or operational environments; * Proven track record in indicator management and performance improvement. **Additional Information** * **Meal/Voucher Allowance:** Fixed monthly amount loaded onto a single card—use it at supermarkets, restaurants, or food delivery services; * **Health and Dental Plan:** Nationwide coverage, to care for you and your dependents; * **Transportation Allowance:** Provided to facilitate daily commuting; * **Life Insurance:** To provide peace of mind and security; * **Total Pass:** Access to discounts and partnerships with gyms, studios, and wellness apps; * **Vittude:** Emotional health platform offering special conditions and access to online therapy sessions with certified psychologists. Join us on this journey, where every step is an energy revolution and every effort leaves a legacy for the future. \*\`

João Silva
Indeed · HR