RMA Support Technician

Position: RMA Support Technician Description: We are seeking an RMA Support Technician to join our team and provide high-quality technical support to
- Technical support
- Functional testing
- Installation of presets

Job Summary: Lead a field logistics team, optimizing scooter transportation and generating insights to improve results in a dynamic environment. Key Highlights: 1. Leadership of a logistics team focused on transportation optimization 2. Field and strategic work with a hands-on profile 3. Experience at a leading urban mobility company focused on micromobility **What You Gain by Joining JET?** **Contract Type:** CLT **Base Salary:** R$ 4\.712,00 **Quarterly Bonus:** up to 50% of base salary (based on company performance) **Benefits:** R$ 650.00 meal allowance \+ transportation allowance with 6% salary deduction. **A dynamic, urban, collaborative, and challenging work environment!** **Who We Are** **JET Brasil, a leader in urban mobility**, specializing in electric scooters. Our mission is to provide safe and reliable vehicles for our users. Our scooter, bike, and power bank stations are already present in **\+ 25 cities** — and we want to grow with you! **Your Day-to-Day Responsibilities:** * Lead the logistics team * 80% field work * Organize and optimize scooter transportation and charging * Develop solutions to improve outcomes and reduce costs * Get hands-on with the team whenever needed * Monitor KPIs and generate data-driven insights * Collaborate with other teams to align operations. **What We’re Looking For:** ️ 2+ years of experience in logistics or operations (**in the field**) ️ 1+ year of leadership experience ️ Strategic mindset \+ hands-on profile ️ Strong interpersonal, process-oriented, and pressure-handling skills ️ Experience in micromobility is a plus ️ Valid driver's license (no point deductions!) ⸻ **Love challenges? Enjoy keeping the city moving?** Then accelerate your career with us. **JET — the future of mobility is now.**

João Silva
Indeed · HR