Our value proposition to employees is grounded in a simple yet profound belief: **sustainable success is shared success**. In practice, talent, effort, and character thrive in an environment characterized by high expectations, ethics, and trust—where individuals are challenged to deliver their best and, in return, receive genuine opportunities for development and growth. We are **driven by challenges**. We believe that the pursuit of excellence shapes better people and more capable leaders. Therefore, we offer a competitive environment marked by responsibility, autonomy, and continuous learning. Our purpose—**quality food, without waste**—guides decisions and delivers tangible environmental, economic, and social impact, connecting daily work to something that truly matters. Prática is recognized for cultivating leaders internally. It is common for professionals entering early in their careers to advance into leadership roles—including international projects and operations. Here, opportunity is not a promise: it is practice. We operate with ethics, respect, and integrity, ensuring a fair environment where the rules are clear and growth is based on merit and commitment. **Responsibilities and Duties** * Providing technical support for professional-grade equipment lines, including machines, ovens, dishwashers, and Klimaquip; * Ensuring optimal performance of low- and medium-complexity equipment under maintenance by applying best practices in execution, using appropriate tools and equipment; * Providing nationwide service coverage, being available on required days and hours to fulfill job responsibilities, as well as maintaining up-to-date documentation for travel and vehicle operation; * Staying current on products and services by consulting manuals and catalogs and participating in training programs, to meet job expectations; * Preparing service reports when necessary, for coordination follow-up on actions performed; * Keeping expense documentation current via Vexpenses reports; * Timely returning parts to the factory, ensuring prompt dispatch upon return; * Using the parts warehouse exclusively for field-service transfers; the warehouse must not become a parts inventory; * Meeting service targets related to sales of services, chemical products, and prospecting new customers; * Reporting field insights—verbally and/or in writing—documenting incidents and providing physical evidence that may trigger improvement and/or prevention actions, contributing to enhanced product and service quality; * Documenting all field activities thoroughly by completing Service Orders clearly, accurately, and concisely, to serve as records, information sources, and proof of work; * Maintaining regular contact with headquarters, reporting location and any deviations from scheduled work plans, to ensure greater agility and effectiveness in planning; * Acting as technical support when not scheduled for external service or assisting in departmental workshop activities; * Creating a positive impression with customers through appropriate personal presentation, professional language, and ethical conduct; * Safeguarding company-owned assets in one’s custody (e.g., vehicle, tools, uniforms, devices, instruments, parts, etc.) to ensure they remain fit for use and achieve maximum service life; * Knowing, complying with, and promoting company values and the Code of Ethics; * Maintaining workplace organization and cleanliness to foster a conducive working environment. **Requirements and Qualifications** * Completed Technical Course in Refrigeration; * Experience in electricity, electronics, and mechanics; * Proven experience in professional or industrial refrigeration at an advanced level; * Proven experience in preventive and corrective maintenance of industrial kitchen equipment is a plus; * Brazilian National Driver’s License – Category B; * Willingness and availability for travel; * Valid NR 10, NR 12, and NR 35 certifications. **Additional Information** **OUR BENEFITS:** Medical Plan Dental Plan Pharmacy Benefit Program Life Insurance Transportation Allowance Food Allowance Meal Voucher Education Assistance for Children Study Incentive Scholarship Prática University (platform offering free courses) Wellhub (Gympass) ### **JOIN PRÁTICA AND CONTRIBUTE TO THE EVOLUTION OF THE FOOD INDUSTRY!** **At Prática, we create solutions that transform the daily operations of the food industry. If you seek a technology- and innovation-focused environment where continuous development is part of everyday life, this could be your opportunity!** Founded in 1991 by brothers André and Luiz Eduardo Rezende, Prática Produtos SA is a company dedicated to developing and manufacturing innovative equipment for the foodservice and bakery sectors. With over three decades of experience, we have built a strong reputation in the Brazilian market and expanded internationally, exporting to more than 45 countries. Our headquarters remain in Brazil, but we now also operate subsidiaries in Chile, the United States, and Germany. With a long-term vision, we consistently strive to deliver high-quality solutions that meet our customers’ needs while promoting innovation, efficiency, and sustainability. Prática Produtos SA believes that corporate success rests on the success of all stakeholders: customers, employees, suppliers, and partners. Thus, we continuously improve our products and services, guided by ethical, transparent management focused on excellence. We are guided by strong core values that reinforce our commitment to trust, mutual respect, and collaboration. We invest continuously in new technologies and in a work environment that fosters constant development—all with the shared vision of building a solid and prosperous future for everyone. **OUR VISION** --------------- To be a world-class, globally active company, achieving internationally recognized excellence in customer service, products, production processes, and administrative systems.
João Silva
Indeed · HR
João Silva
Indeed · HR
