Our value proposition to employees is based on a simple yet profound conviction: **sustainable success is shared success**. In practice, talent, effort, and character thrive in a demanding, ethical, and trustworthy environment where people are challenged to give their best—and, in return, receive real opportunities for development and growth. We are **driven by challenges**. We believe that the pursuit of excellence shapes better individuals and better-prepared leaders. Therefore, we offer a competitive environment grounded in responsibility, autonomy, and continuous learning. Our purpose—**quality food, without waste**—guides decisions and delivers tangible environmental, economic, and social impact, connecting daily work to something that truly matters. Prática is recognized for developing leaders internally. It is common for professionals who join early in their careers to advance into leadership roles—including in international projects and operations. Here, opportunity is not just a promise: it is practice. We operate with ethics, respect, and integrity, ensuring a fair environment where the rules are clear and growth is based on merit and commitment. **Responsibilities and Duties** * Providing technical support for professional-grade equipment lines, including machines, ovens, dishwashers, and Klimaquip; * Ensuring optimal performance of low- and medium-complexity equipment under maintenance, applying best practices in execution, using appropriate tools and equipment; * Providing nationwide service coverage, making oneself available as needed—during required days and hours—to fulfill job responsibilities, and maintaining up-to-date documentation for travel and vehicle operation; * Staying current on products and services by consulting manuals and catalogs and participating in training sessions, to meet job expectations; * Preparing service reports when necessary, to enable coordination follow-up on actions performed; * Keeping expense documentation current via Vexpenses reports; * Promptly returning parts to the factory, ensuring timely dispatch upon return; * Using the parts warehouse exclusively for field-service transfers; the warehouse must not become a parts inventory; * Meeting service targets related to sales of services, chemical products, and prospecting new customers; * Reporting field insights—verbally and/or in writing—documenting incidents and providing physical evidence that may trigger improvement or preventive actions, thereby contributing to enhanced product and service quality; * Documenting all field activities completely, clearly, accurately, and concisely in Service Orders, serving as records, informational references, and verifications; * Maintaining regular contact with headquarters, reporting location and any deviations from scheduled work plans, enabling more agile and effective scheduling; * Providing technical support when not scheduled for external service—or assisting in departmental workshop activities; * Leaving an excellent impression on customers through appropriate personal presentation, professional language, and ethical conduct; * Safeguarding company property entrusted to the employee (e.g., vehicle, tools, uniform, devices, instruments, parts, etc.) to ensure suitability for use and maximum service life; * Knowing, complying with, and promoting the company’s values and Code of Ethics; * Maintaining workplace organization and cleanliness to foster a productive working environment. **Requirements and Qualifications** * Completed Technical Course in Refrigeration; * Experience in electricity, electronics, and mechanics; * Proven experience in professional or industrial refrigeration at an advanced level; * Proven experience in preventive and corrective maintenance of industrial kitchen equipment is a plus; * Brazilian National Driver’s License – Category B; * Willingness and availability to travel; * Valid NR 10, NR 12, and NR 35 certifications. **Additional Information** **OUR BENEFITS:** Medical Plan Dental Plan Pharmacy Benefits Life Insurance Transportation Allowance Food Allowance Meal Voucher Education Assistance for Children Study Incentive Scholarship Prática University (free online course platform) Wellhub (Gympass) ### **JOIN PRÁTICA AND CONTRIBUTE TO THE EVOLUTION OF THE FOOD INDUSTRY!** **At Prática, we create solutions that transform the day-to-day operations of the food industry. If you seek a technology- and innovation-focused environment where continuous development is part of everyday life, this could be your opportunity!** Founded in 1991 by brothers André and Luiz Eduardo Rezende, Prática Produtos SA is a company dedicated to developing and manufacturing innovative equipment for the foodservice and bakery sectors. With over three decades of experience, we have built a solid reputation in the Brazilian market and expanded internationally, exporting to more than 45 countries. Our headquarters remain in Brazil, and today we also operate subsidiaries in Chile, the United States, and Germany. With a long-term vision, we consistently deliver high-quality solutions, meeting our customers’ needs while promoting innovation, efficiency, and sustainability. Prática Produtos SA believes that corporate success rests on the success of all stakeholders—customers, employees, suppliers, and partners. Thus, we continuously strive to improve our products and services, guided by ethical, transparent management focused on excellence. We are guided by strong core values that reinforce our commitment to trust, mutual respect, and collaboration. We continuously invest in new technologies and in a work environment that fosters constant development—all with the vision of building a solid and prosperous future for everyone. **OUR VISION** --------------- To be a world-class, globally operating company, achieving internationally recognized excellence in customer service, products, production processes, and administrative systems.
João Silva
Indeed · HR
João Silva
Indeed · HR
