Customer Service Assistant

Description

When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today we are more than 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** In addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to generate **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.** **Responsibilities and duties** **The role’s challenges are:** Responsible for customer service and sales of financial products. * Attend to customers across all touchpoints; * Execute credit account operational processes; * Offer the Riachuelo Card and financial products to all customers; * Know and strive to meet established goals. **Requirements and qualifications** **It is highly important that you have and/or know:** * Completed high school education; * Affinity with fashion retail; * Availability to work flexible hours, including weekends; * Prior experience in negotiation processes is desirable. **Additional information** **And what benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Totalpass * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit and results sharing **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Liked it? Then apply now!** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today we are more than 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** In addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to generate **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**