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Job Summary: This position is responsible for testing packaging, recording results, and communicating with stakeholders to improve packaging across Amazon's supply chain. Key Highlights: 1. Directly impacts Amazon's global packaging goals 2. Focus on packaging innovation and sustainability 3. Opportunity to work in a supportive yet challenging environment **DESCRIPTION** --------------- Are you interested in improving packaging across Amazon's supply chain? If packaging waste concerns you, Amazon's global packaging organization may be the ideal place for you. As part of the LATAM Packaging team, this position is primarily responsible for conducting packaging tests according to documented laboratory procedures that simulate Amazon fulfillment centers, reviewing reports, recording test results, and communicating with internal and external stakeholders regarding the tests. This position is part of the Packaging Innovation organization, and the work directly impacts Amazon's global packaging goals, supporting Amazon's Climate Pledge. An ideal candidate should feel comfortable working in a fulfillment center as well as working in an office environment for extended periods. The candidate must handle ambiguity well, exercise sound judgment, and demonstrate a bias for action. The candidate must be mentally flexible, quickly adapt to changes in workflow and priorities, and view new tasks as opportunities for growth. The candidate must earn the trust of their team and demonstrate a sense of ownership across the board—not just for their individual work. The candidate must anticipate problems and identify obstacles before they escalate into larger issues. Above all, the candidate must thrive in a supportive environment and be obsessively focused on customer experience—both internal and external. This role includes limited travel to fulfillment centers. This role requires on-site work at our fulfillment centers located in Betim (MG) or Cabo de Santo Agostinho (PE). Key job responsibilities * Conduct in-person packaging tests and document results; * Review third-party test reports, demonstrating high attention to detail; * Communicate timely and concisely with suppliers and internal customers; * Interact with internal customers who do not speak Portuguese, using translation tools when necessary; * Record activities and maintain data integrity across various systems and tools; * Provide packaging feedback to other Amazon teams; * Participate in various packaging support projects, both in-person and virtual; * Analyze customer feedback; * Manage multiple projects and diverse tasks simultaneously; * Support project launches and testing. **BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree, or BS degree * Experience in an operational role * Experience with MS Office, in particular MS Excel * Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams * Can manage multiple projects and meet deadlines **PREFERRED QUALIFICATIONS** ---------------------------- * Advanced knowledge of Microsoft Excel, including: pivot tables, macros, INDEX/MATCH, VLOOKUP, VBA, data links, etc. * Experience writing technical documents, project plans, and progress reports for leadership and stakeholders * Experience with English-language communication skills, both written and verbal * Experience creating process improvements through automation and analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
