Technical Consultant

Description

Job Summary: We are seeking a Technical Consultant passionate about their field, responsible for delivering specialized technical support and effective solutions to our customers. Key Highlights: 1. Provide specialized technical support and problem diagnosis 2. Work in a dynamic and challenging environment 3. Stay updated on the company's technologies and products Have you ever considered joining one of the best and largest VIA companies in the Northeast? We are looking for talents who want to make a difference! If you are passionate about what you do and seek a dynamic and challenging environment, this is your opportunity. **About the position:** * We are seeking a Technical Consultant. The professional will be responsible for providing specialized technical support, diagnosing issues, and delivering effective solutions to our customers, ensuring satisfaction. **Main Responsibilities:** * Provide technical support to company customers; * Sell complementary services; * Analyze and resolve technical issues reported by customers; * Participate in the development and implementation of technical solutions; * Stay updated on the company's technologies and products; * Forward vehicles to the scheduling department. **Mandatory Requirements:** * Knowledge of systems and software specific to the field of operation; * Communication skills and ability to work in a team; * Ability to efficiently solve problems. Minimum Education Level: High School (Secondary Education) Desired Education: High School (Secondary Education) Driver's License: Class B * Wellhub: access to gyms, studios, wellness apps, and physical activities; * Dayoff: a day off on your birthday to celebrate as you wish; * Meal or food allowance (Pluxee card); Transportation allowance; Life insurance; * Health plan (Hapvida or Amil); Dental plan (Hapvida or Porto Seguro);