Job Summary: Customer, retailer, and employee service, recording suggestions, compliments, and complaints, and preparing incident reports. Key Highlights: 1. Direct involvement in customer and retailer service and relationship management 2. Preparation and monitoring of incident reports 3. Advanced English language proficiency required Requirements: * Completed high school education; * Proficiency with Microsoft Office tools; * Experience in customer service; * Advanced English language proficiency; * Availability to work on a rotating 6x2 schedule. Main Responsibilities: * Customer, retailer, and employee service, recording suggestions, compliments, and complaints for stores and shopping center administration; * Preparation and monitoring of reports on major incidents and their recurrences; * Following up on responses to be provided to customers, departments, or stores to which complaints were forwarded. Employment Type: Full-time CLT Salary: R$2.000,00 - R$2.100,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Language: * English (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
