




Job Summary: This IT Technical Assistant position involves user support, network monitoring, equipment maintenance, and production of operational procedures. Key Highlights: 1. Essential support for users and IT infrastructure 2. Active network monitoring and equipment maintenance 3. Opportunity to develop SOPs (Standard Operating Procedures) and network management **OPEN POSITION – IT TECHNICAL ASSISTANT (EXCLUSIVE FOR PCD)** **Location:** Paulista – PE (or residents within a 10 km radius) **Working Hours:** * Monday to Thursday: 7:30 AM to 5:30 PM * Friday: 8:00 AM to 5:00 PM Requirements * **Technical Course in Informatics** or **Undergraduate program in progress in the IT field** * Experience with **networks and data security tools** * Knowledge of **ERP software and systems** * Familiarity with **agile or traditional methodologies** * **Basic Microsoft Office suite** * Experience with **operating systems** * Ability to **produce SOPs (Standard Operating Procedures)** * Experience in **user support** (answering queries and resolving failures) * Experience with **network asset monitoring** and **equipment maintenance** * Knowledge of **network cabling** * **Updated medical report (PCD requirement)** * Reside in **Paulista/PE** or within a **10 km radius** Main Responsibilities * Production of **SOPs (Standard Operating Procedures)** * **User support** * **Network asset monitoring** * **Network cabling** * **Equipment maintenance** Compensation and Benefits **Salary:** R$ 2\.310,00 **Benefits:** * Transportation Allowance * Meal Allowance **Partnerships and Discounts:** * **Technical Degree and Professionalizing Degree** * **UNINASSAU** – up to 60% discount * **Veneza Water Park** – 50% discount * **Selfit Academies** – 14.5% discount * **Real estate acquisition** – 7% discount * **Stores and food court at Paulista North Way Shopping** – varied discounts Job Type: Permanent CLT Compensation: starting from R$2\.330,00 per month Benefits: * Meal\-allowance * Transportation\-allowance Work Location: On-site


