Description
Job Summary:
Hybrid internship in customer service and administration, focusing on recruitment and selection, organization, and operational support.
Key Highlights:
1. Support in recruitment and selection, from job posting to interviews.
2. Customer service and relationship management through various channels.
3. Administrative organization and digital marketing support.
INTERNSHIP POSITION – CUSTOMER SERVICE\-HOME OFFICE
Internship in HOME OFFICE mode \+ \*IN-PERSON ACTIVITIES IN RECIFE)
**Prerequisites for the Internship Position – Vavivê Recife**
* **Currently enrolled in**: Administration (EAD), Technical Administration, or Administration
* **Personal laptop required**
* **Stable, high-quality internet connection** for remote work
* **Strong written and verbal communication skills**
* **Organizational skills and responsibility regarding deadlines**
* **Basic proficiency in tools such as**: Google Drive, Spreadsheets, WhatsApp Web, and
* **Proactivity and willingness to learn**
* **Availability for a 5-hour/day internship (morning/afternoon), Monday through Saturday.**
* **Residence in the Metropolitan Region of Recife** – for occasional in-person activities (approximately once per week)
* **Interest in administrative routines, customer service, and personnel selection**
* **What we offer:**
* Internship stipend: **R$ 600**
* **Transportation allowance** for in-person activities (R$ 10.00\)
* Ongoing training and supervision
* Internship certificate
Note: The internship will be administered via CIEE.
**What the intern will support:**
**1\. Recruitment and Selection**
* Posting job openings on social media and groups
* Resume screening
* Interviews (remote and in-person)
* Background and professional reference checks
**2\. Customer Service and Relationship Management**
* Responding to inquiries via WhatsApp, phone, and e\-mail
* Scheduling services
* Pre-, during-, and post-service customer support
* Preparing quotes for customers / scheduling services online
**3\. Administrative Organization**
* Updating spreadsheets (registrations, calendars, payments)
* Organizing documents and contracts
**4\. Marketing and Communication**
* Assisting in content creation for social media (Instagram, WhatsApp, etc.)
**5\. Operational Support**
* Coordinating schedules with cleaning professionals
* Monitoring service quality
* Supporting occasional in-person tasks (e.g., interviews)
Interested? Send your resume via WhatsApp (81\)99710\-4069
Job Type: Internship
Contract Duration: 12 months
Compensation: Starting at R$600.00 per month
Benefits:
* Transportation voucher
Compensation: R$600.00 per month
Benefits:
* Transportation voucher
Work Location: Hybrid remote work for Recife, PE