Job Summary: Customer service and support, addressing customer inquiries regarding products and services, and handling digital certificate processes. Key Highlights: 1. Customer service and support 2. Resolution of inquiries regarding products and services 3. Validation and issuance of digital certificates Responsibilities: * Customer service and support; * Resolution of inquiries regarding products and services; * Execution of validation, issuance, and revocation processes for digital certificates. Requirements: * Currently pursuing a Bachelor’s degree in IT, Computer Science, or related fields; * Experience with document analysis processes is a plus. Working Hours: * Monday to Friday, 6 hours per day Employment Type: Full-time CLT Compensation: R$1,000.00 per month Benefits: * Health insurance * Dental insurance * Partnership agreements and commercial discounts * Life insurance * Transportation allowance Experience: * Customer Service (Preferred)