Commercial Consultant

Description

Job Summary: Commercial customer service via WhatsApp, lead conversion, sales funnel control in CRM, follow-up, post-sale support, participation in training sessions and strategic meetings for dental and aesthetic clinics. Key Highlights: 1. Commercial customer service via WhatsApp and lead conversion 2. Sales funnel control and organization in CRM 3. Post-sale support for patient retention Position: Commercial Consultant – Dental and Aesthetic Clinic Neighborhood: Pina, Recife/PE | On-site model | CLT ________________________________ About the Clinic A clinic specialized in dentistry and aesthetic procedures, recognized for its humanized care and exceptional experience—from the first contact through post-procedure follow-up. Organized, welcoming environment with high service standards. ________________________________ Responsibilities * Commercial customer service via WhatsApp (text, audio, and video) * Conversion of leads into appointments and procedures * Sales funnel control and organization in CRM * Consultative follow-up with hot and cold leads * Support to reception and guidance of patient experience (when necessary) * Post-sale support for retention * Participation in training sessions and strategic meetings ________________________________ Requirements * Experience in customer service and/or sales * Strong verbal and written communication skills * Familiarity with Microsoft Office suite and CRM systems ________________________________ Working Hours * Monday to Friday: 8:00 AM–12:00 PM and 2:00 PM–6:00 PM * Saturday: 8:00 AM–12:00 PM Flexible scheduling required. Remote work on days without on-site attendance. ________________________________ Compensation and Benefits * Salary: R$ 2,000.00 * Transportation Allowance * 1% commission on closed procedures Employment Type: Full-time CLT Pay Range: R$1,518.00 – R$2,000.00 per month Benefits: * Transportation Allowance Selection Question(s): * Do you have sales experience? Experience converting social media leads? Work Location: On-site