#### **About us:** We believe that the best way to deliver a positive experience to our customers begins with a good experience for our employees. We value a healthy work environment where respect, diversity, inclusion, and employee appreciation are the foundation of our business. We are bringing together the best talents so that together we can continue to grow. **If you are interested in being part of this story, join us.** #### **Responsibilities:** * Install and configure Windows and Linux operating systems (Desktop and Server) * Configure physical and logical ethernet networks * Configure switches and routers * Install and manage corporate antivirus solutions * Install, configure, and manage corporate wifi solutions * Configure new access accounts to corporate applications * Configure ticket management software * Configure and use infrastructure monitoring tools * Analyze and recommend new technologies (Software and Hardware) * Other duties relevant to the role #### **Mandatory Requirements:** * Degree in Information Systems, IT Management, Computer Networks, or related fields; #### **Desired Qualifications (a plus):** * Knowledge of Windows/Linux operating systems; * Knowledge of computer networks; * Experience providing user support; * Experience with incident management tools (GLPI); * Experience with environment monitoring tools (Zabbix/Grafana); * Familiarity with Office/LibreOffice application suites; * Knowledge of MIKROTIK routers #### **Required Competencies:** * Analytical ability and quick decision-making; * Ability to work both independently and in teams when facing new challenges and under pressure; * Communication skills; * Ability to interact with diverse people; * Strong problem-solving skills; #### **What we offer:** * Employment contract under CLT or PJ regime; * Market-competitive compensation; * 44-hour weekly working schedule; * Work mode \- On-site; * Medical insurance; * Dental insurance; * Meal allowance;