Description
Job Summary:
Professional responsible for customer service, identifying needs, preparing and negotiating repair estimates, and monitoring service progress.
Key Highlights:
1. Experience in customer service and negotiation
2. Interaction with technology and social media
3. Technical counseling and preparation of estimates
**Description:**
Completed high school education;
Prior experience in this role;
Driver's license category B;
Strong interaction with technology and social media;
Customer service and negotiation skills further complement the profile.
Receive customers and identify their needs; Provide technical advice regarding the necessity of repairs; Prepare estimates, present them to customers, and agree on delivery deadlines; Monitor service progress, inform customers, and negotiate changes to estimates.
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