Description
**MAIN RESPONSIBILITIES**
* Support daily store operations by collaborating with the team to deliver an excellent customer experience;
* Assist sales staff with customer service;
* Assist customers in the fitting room with garments and outfit suggestions;
* Perform garment pressing;
* Assist customers with checkout at the register when necessary;
* Carry out daily tasks including product restocking, organizing the sales area, and pricing products;
* Organize the sales area and display windows according to VM standards when requested;
* Maintain a clean store and organized sections;
* Assist with order picking for online sales;
* Support telephone customer service when necessary;
* Support receiving merchandise or inter-store transfers (packing, organizing products, labeling, etc.);
* Stay informed via the company's communication channels.
**QUALIFICATIONS AND COMPETENCIES:**
* High school diploma;
* Experience in face-to-face and online customer service;
* Proficiency in using digital tools;
* Strong verbal and written communication skills;
* Availability to work on weekends and on a 6x1 schedule.
Minimum Education: High School (Secondary Level)