We are looking for a QA professional to join the Green team, contributing to the development of our intelligent, humanized, and multichannel customer service center that efficiently connects every point of the patient's journey with empathy and measurable results. In this role, you will have the opportunity to ensure the quality and reliability of our platform and our Service Agents (AI), working closely with development, product, and design teams to deliver the best experience to our customers. At team Green, we believe in the power of teamwork, knowledge sharing, and mutual support. We are a young and rapidly evolving team. Our unity makes our daily work more productive, welcoming, and motivating, directly reflecting on the quality of the services we deliver. **Responsibilities and duties** * Plan, create, and execute manual test cases; * Identify and report bugs and defects; * Ensure applications function correctly; * Help resolve issues; * Review and analyze system specifications; * Collaborate with QA engineers to develop effective testing strategies and test plans; * Work together with development, product, and stakeholders to ensure continuous delivery quality; * Actively participate in agile ceremonies; * Support defining acceptance criteria and testing strategies from the beginning of requirements; * Contribute to bug investigation and analysis. **Requirements and qualifications** * Experience in agile environments * Basic knowledge of test automation **Additional information** **What you'll find here:** * **Life Insurance:** Because our most precious asset is the people who are part of our story. * **Medical Plan (Sul América):** Taking care of health is essential — count on a good plan to always stay well. * **Dental Plan (Sul América):** To keep your smile beautiful and healthy. * **Meal/Food Allowance via Swile:** Your meal and/or food allowance on one convenient, modern card. Because good energy starts with a good meal. * **Transportation Allowance or Fuel Benefit:** You choose how you want to commute—public transit or using your own car. * **Total Pass:** More freedom to take care of body and mind with easy access to partner gyms and studios. * **Childcare Assistance:** Support for those with young children, ensuring greater peace of mind and balance in family routines. * **Lens Allowance:** A little help to see better, whether at work or in life. * **Partnership with SESC:** Access to leisure, culture, and wellness benefits under special conditions. * **Open English:** Special discounts to boost your English or Spanish skills and communicate around the world. Amigo's platform is the ultimate combination of technology and services designed to simplify processes and provide smart, comprehensive management solutions for healthcare professionals. From scheduling and clinical care to financial control and accounting obligations, we provide everything healthcare professionals need to generate more revenue, productivity, and security. With over 60,000 healthcare professionals using our solutions daily and a team of over 400 employees spread across Brazil, Amigo simplifies the daily journey of healthcare professionals through an integrated clinical and practice management platform, enabling them to focus on treating patients, managing treatments, and advancing their careers. We offer greater control, time, and freedom for what truly matters: patient care. We believe in the power of technology to transform the healthcare world, and we are confident that we can make the lives of these professionals even more efficient and meaningful.