IT Analyst

Description

If you are an analytical thinker focused on continuous improvement. You possess clear communication skills, organization, and resilience. We would like to meet you. **Key responsibilities:** Proactively monitor and diagnose network infrastructure, systems, and services; Prepare management reports, dashboards, and technical documentation; Manage SLAs and validate service delivery from partner vendors; Support infrastructure projects and promote information security best practices. **Preferred qualifications (not mandatory):** Experience in healthcare or mission-critical environments. Familiarity with ERP systems (e.g., Wareline) and ITSM frameworks (e.g., ITIL). Automation of routine tasks and scripting (PowerShell). Development of operational performance indicators (KPIs). **Technical requirements:** Bachelor's degree (completed or in progress) in IT, Information Systems, Networking, or related fields. Experience in structured corporate technical support and end-user assistance. Knowledge of Windows environments (Client/Server), Microsoft Office suite, Networking (TCP/IP, DNS, DHCP), monitoring/ticketing tools, and information security. **Employment model:** CLT contract, Monday through Friday. Working hours: Mon–Fri, 7:00 AM to 5:00 PM Work modality: On-site in Recife\-PE Interested candidates, please send your resume to: bancodetalentos@chs.org.br Compensation: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Company-provided mobile phone * Health plans and commercial discounts * Free parking * Meal allowance * Food voucher * Transportation voucher Experience required: * ERP systems (e.g., Wareline or similar) (Mandatory) Work location: On-site