ADMINISTRATIVE SUPPORT STAFF - JOÃO PESSOA

Description

Job Summary: Join Yduqs as an Administrative Support Staff member and transform lives by handling secretariat tasks, providing service, and maintaining records. Key Highlights: 1. Handling student secretariat requests and procedures 2. Effective communication and service delivery with clarity and friendliness 3. Updating and maintaining accurate administrative records **HERE, YOUR CAREER STARTS BIG.** **JOIN US AS AN** ***ADMINISTRATIVE SUPPORT STAFF*** **AT YDUQS.** We have an ambitious project that requires a team willing to think originally and disruptively, aiming to solve today’s major educational challenges: access, technology, customization, and our students’ success. We are an energetic company—born large and delivering extraordinary results. Join this team! **COME TRANSFORM LIVES—INCLUDING YOUR OWN.** **Responsibilities and Duties** **The main challenges as an** ***ADMINISTRATIVE SUPPORT STAFF*** **are:** * Handling student secretariat requests and procedures; * Addressing a variety of questions and requests while maintaining clear and friendly communication; * Accurately updating and maintaining administrative records in the system; * Organizing documents and files in a structured and accessible manner; * Maintaining effective communication; * Providing service; * And other duties relevant to the department. **Requirements and Qualifications** **We seek professionals with:** * Completed high school or currently enrolled in higher education; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint); * Proactivity, organization, and creativity; **Additional Information** Work Location: Av. Gov. Flávio Ribeiro Coutinho, 115 \- Manaíra, João Pessoa \- PB, 58037\-000 Work Schedule: 44 hours per week, Monday through Friday, 11 a.m. to 8 p.m., Saturday 9 a.m. to 1 p.m. **At YDUQS, you’ll find:** * **Tuition scholarships** of up to 100% for employees, legal dependents, and affiliates (parents, siblings). Up to three scholarships may be granted simultaneously; * **Medical assistance**, fully subsidized for the employee and partially for family members, with employee responsible for copayments; * **Optional dental assistance**, to support your oral health; * **Meal allowance or food voucher**, with choice options tailored to your needs; * **Wellhub or Totalpass**, offering flexible gym membership options; * **Wellz**, a platform focused on employees’ mental and emotional well-being, offering various forms of support—including access to online individual therapy; * **Wellness and benefits club**, featuring a dedicated program and exclusive advantages; * **Flexible dress code**, promoting our diversity; * **Life insurance;** * **SESC membership;** * **Corporate University**, available via our exclusive portal, Educare; * **Growth opportunities**: over 60% of current openings are filled through internal selection processes. Hybrid work model for all corporate offices. Flexible working hours: we offer a Flexible Hours Policy for corporate administrative staff, with shift options within company-defined time bands—including remote work options. Extended remote work (home office) for new mothers returning from maternity leave—up to 3 months, depending on role. We believe in the excellence of our education and therefore value graduates from our institutions in our selection processes. Commitment to inclusion: all positions are also open to people with disabilities—reinforcing how much we value diversity. **DIVERSITY: YDUQS values diversity, and the additional information you provide in the diversity fields is extremely important to us—please ensure you complete them.** **AT ESTÁCIO, WE REVEAL THE BRIGHTEST POTENTIAL IN EVERYONE.** We are one of Brazil’s largest and most respected educational institutions. For over 50 years, we have provided large-scale, quality education. We operate nationwide, offering undergraduate, graduate, and short courses—both in-person and digitally—and our continuous pursuit of academic excellence and investment in teaching guarantee that our institutions and programs receive top-quality ratings from Brazil’s Ministry of Education (MEC). We consistently focus on nurturing talent to reveal each student’s vocation. Students know we recognize in each of them a diamond waiting to be polished. Together, we form a community of diverse profiles and dreams, present across every corner of Brazil. More than awarding diplomas, Estácio creates conditions for new life stories to be written. **PURPOSE** To educate in order to transform. **VISION** To deliver the best learning experience to an increasing number of students—efficiently, leveraging intensive use of technology and valuing people—ensuring our students are prepared for market challenges. **VALUES** **Student-Centered Focus** We all work for the student—we are passionate about education. **Ownership Mindset** We act like owners, proud of every delivery we make. **Results-Oriented** Every effort yields real and sustainable impact. **Educational Excellence** We exceed expectations by delivering the highest-quality education and experience across all segments we serve. **People-Centric Culture** We take pride in working here. We develop people and value excellence-driven outcomes. **Innovation and Technology** We integrate technology into all processes, empowering students, faculty, and staff. **Diversity and Ethics** We do what is right and value differences. **WHAT YOU’LL FIND HERE?** We rely on professionals who value innovation in a diverse, simple, and ethical environment. Our initiatives always place **the student at the center of decision-making**, since we consider their success as our own. With strong **digital culture adoption**, we operate through developing methodologies and content that reflect the challenges and needs of our time. We are guided by a **highly senior and competent leadership team**, ensuring strategic security for the organization. We are committed to reducing the strategic national challenge of Diversity & Inclusion, implementing a **structured program and consistently elevating this topic with senior leadership.** We are obsessed with **employee engagement**, and have implemented a structured eNPS program with five squads running in parallel—focused on continuous improvement of the employee experience. Within three months of launch, we’ve already implemented 14 improvements targeting career opportunities and digital infrastructure. Have you ever imagined being part of this same purpose? \#VemPraEstácio