Receptionist/Customer Service Representative

Description

Job Summary: Kabuto Training Club is seeking a communicative and proactive receptionist to join its team, providing a welcoming and efficient experience for students. Key Highlights: 1. In-person, WhatsApp, and social media customer service 2. Unit organization and operational support 3. Support for trainers and commercial consultants Position: Receptionist – Kabuto Training Club Kabuto Training Club is looking for a receptionist to join our team and help deliver an organized, welcoming, and efficient experience for our students and leads. We seek a communicative, proactive individual with ease in public-facing interactions, WhatsApp communication, and administrative routines. Main Responsibilities: * In-person接待 of students and visitors * Customer service via WhatsApp and social media * Scheduling of trial classes * Contract, payment, and spreadsheet organization * Attendance tracking and unit operational support * Support for trainers and commercial consultants * Lead follow-up and simple follow-ups Requirements: * Strong verbal and written communication skills * Organization and responsibility * Proficiency with technology and systems * Efficiency in customer service * Friendly, polite, and proactive demeanor * Prior customer service experience is a plus Preferred Qualifications: * Experience in gyms, schools, or commercial customer service * Basic sales knowledge * Familiarity with WhatsApp Business and spreadsheets Working Hours: Monday to Friday: 6:00 AM to 3:00 PM Saturdays: 7:15 AM to 11:15 AM About Kabuto: Kabuto is a Training Club located in Castelo/BH, offering programs for adults and children, including Strong, Cardio & Burn, Hyrox, Skill, and Kabuto Kids. Our focus is delivering a differentiated experience with a welcoming environment, organization, and close student follow-up. Compensation: R$1.621,00 per month Benefits: * Fuel allowance * Free parking * Meal voucher Work Location: On-site