Indeed
Account Manager
We are a company experiencing rapid growth in the iGaming and sports betting sector, operating strategically and integrally to strengthen leading brands in this market. With a solid and continuously expanding operation, we aim to consolidate our position among the top digital entertainment companies in the country.
Our purpose is to offer safe, innovative, and high-quality entertainment experiences, connecting technology, passion for sports, and commitment to excellence. We maintain a strong commitment to good corporate governance practices, based on transparency, responsibility, and business sustainability.
We believe that Responsible Gambling goes beyond regulatory requirements—it is a value that guides our decisions and social initiatives. Our culture values people as the organization's main asset, encouraging talent development and fostering an environment of collaboration, well-being, and high performance.
**What you will do:**
Manage a B2B client portfolio, acting as the **primary point of contact;** Build and maintain **long-term strategic relationships;** Ensure smooth **onboarding and integration** processes for new partners; Monitor **account KPIs** (revenue, performance, retention) and provide regular analysis; Identify **upsell and cross-sell** opportunities; Act as a liaison between clients and internal teams (Product, Technology, Support, Finance, Compliance); Support clients with **operational, technical, and commercial issues**, resolving problems promptly; Represent Cometa Gaming at **industry events, in-person meetings, and commercial presentations;** Collaborate on the **launch of campaigns, promotions, and products** with partners; Ensure partner regulatory compliance in alignment with the Compliance team; Support the Product team with customer feedback and insights; Monitor **revenue pipeline and collections** in partnership with Finance.
**What you need to have:**
Completed degree
**Fluent Portuguese** (native or equivalent).
Fluent Spanish
Previous experience in **Account Management**, Customer Success, or Partner Management.
Experience in the **iGaming, sports betting, online casinos, or B2B technology** sectors.
Proven ability to **manage relationships with corporate clients**.
Knowledge of the **B2B customer lifecycle** (onboarding, operations, retention, expansion).
Skill in **monitoring KPIs, creating reports, and interpreting performance data**.
Familiarity with **CRM and management tools** (HubSpot, Salesforce, Clickup, Jira, etc.).
Excellent **verbal and written communication skills**.
Strong organization, attention to detail, and ability to **manage multiple accounts simultaneously**.
**Differentiators:**
**Advanced English.**
Knowledge of **iGaming regulation and compliance** (Brazil and LATAM).
Experience with **technical integrations** between B2B platforms.
Ability to deliver **commercial presentations** and represent the company at international events.
Experience in **launching digital campaigns or products**.
Basic understanding of **B2B financial flows** (collections, payouts, billing).

R. Vinte e Um de Abril, 598 - Pompeu, Pompéu - MG, 35640-000, Brazil
Negotiable Salary