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Database Development & Administration in Abadiania
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Asistente administrativo comercial - Anápolis/GO - Jaiara64985822856962120
Indeed
Asistente administrativo comercial - Anápolis/GO - Jaiara
Descripción: * Estudios superiores en curso (Administración y afines); * Experiencia en atención al cliente; * Conocimientos intermedios de informática; * Nociones de cálculos matemáticos; * Técnicas de negociación y ventas. Competencias: * Comunicación: Habilidades para la comunicación; Negociación; * Sociales: Relaciones interpersonales; Trabajo en equipo; * Conductuales: Empatía; Proactividad; Ética; Simpatía; Compromiso; Asertividad; Discreción; * Organizativas: Gestión del tiempo; Planificación y organización. * Mantener los equipos y la unidad de trabajo organizados, velando por su conservación; * Explicar y formalizar el contrato de prestación de servicios odontológicos con los clientes, conforme al manual y normas de la empresa; * Archivar los contratos y demás documentos en el lugar adecuado, conforme al manual y normas de la empresa; * Registrar en el sistema informático los datos financieros de los contratos formalizados con los clientes; * Contactar a los clientes que no hayan efectuado el pago de la primera cuota para renegociar y acordar una nueva fecha de pago; * Realizar renegociaciones con clientes morosos, conforme al manual y normas de la empresa, y presentar un informe mensual al franquiciado/gestor, conteniendo la información relativa a las renegociaciones realizadas; * Presentar un informe mensual conteniendo la información relativa al número de cancelaciones, abandonos y altas de tratamientos, así como la información relativa al número de evaluaciones programadas, evaluaciones realizadas, contratos formalizados y nuevos clientes; * Atender a los clientes insatisfechos con respecto al tratamiento, proponiendo soluciones; * Realizar la cancelación del contrato de prestación de servicios odontológicos de los clientes que ya no realizarán el tratamiento, conforme al manual y normas de la empresa; * Participar en capacitaciones técnicas y/o conductuales promovidas por la empresa. 251231020249749575
Tv. Souza, 62 - St. Central, Anápolis - GO, 75020-340, Brazil
Customer Relationship Assistant | Anápolis (GO)64844115131138121
Indeed
Customer Relationship Assistant | Anápolis (GO)
Description: * Higher education or technological degree (completed or in progress) in Administration, Communication, or related fields; * Previous experience in Customer Service (minimum 1 year); * Microsoft Office Suite. * Provide service to referred customers, ensuring complete registration of information; * Manage and respond to customer requests that were not resolved during the first contact; * Update customer registration data as necessary; * Review daily the company’s policies and procedures available in the FAQs (Frequently Asked Questions); * Organize and keep work and support materials up to date, ensuring availability of resources obtained through training; * Communicate suggestions for improvements and customizations to continuously optimize the tools in use; * Monitor the customer service queue across various communication channels with customers (e-mail, chat, phone, and customer portal); * Perform other tasks related to service at the Customer Relationship Center, as requested by coordination; * Other related activities. 2512140202201862090
Tv. Souza, 62 - St. Central, Anápolis - GO, 75020-340, Brazil
Commercial Administrative Assistant - Anápolis/GO (Jaiara)64620907572993122
Indeed
Commercial Administrative Assistant - Anápolis/GO (Jaiara)
We are seeking individuals interested in teamwork, motivated and engaged in public service. The Commercial Administrative Assistant will perform tasks in commercial and administrative areas, serving customers and presenting the services provided by the clinic, following work instructions outlined in the company’s standard operating procedures manual. **Responsibilities and duties** * Maintain equipment and the workplace organized, ensuring their preservation; * Explain and formalize dental service contracts with customers, in accordance with the company’s manual and regulations; * File contracts and other documents in the appropriate location, as specified in the company’s manual and regulations; * Enter financial data from customer contracts into the computerized system; * Contact customers who have not paid their first installment to renegotiate and agree upon a new payment date; * Renegotiate with delinquent customers, per the company’s manual and regulations, and submit a monthly report to the franchisee/manager detailing completed renegotiations; * Submit a monthly report containing information regarding treatment cancellations, dropouts, and completions; scheduled and completed evaluations; formalized contracts; and new customers; * Address customer complaints regarding treatment, proposing solutions; * Cancel dental service contracts for customers who will no longer undergo treatment, per the company’s manual and regulations; * Participate in technical and/or behavioral training sessions promoted by the company. **Requirements and qualifications** * Currently pursuing a Bachelor’s degree (e.g., Business Administration or related fields); * Experience in customer service; * Intermediate computer skills; * Basic mathematical calculation skills; * Negotiation and sales techniques. Competencies: * **Communication:** Communication skills; Negotiation; * **Social:** Interpersonal relationships; Teamwork; * **Behavioral:** Empathy; Proactivity; Ethics; Friendliness; Commitment; Assertiveness; Discretion; * **Organizational:** Time management; Planning and organization. **Additional information** We are Brazil’s largest orthodontic network! We were founded with the purpose of democratizing and modernizing dental care through humane, high-quality services offered at accessible prices. With **over 20 years** of operation, we have more than **350 units** across Brazil and over **8 million satisfied customers**, proudly showcasing the OrthoDontic brand in their smiles. **Here, you’ll find opportunities to grow and transform smiles alongside us. Join OrthoDontic and be part of this success journey!**
Tv. Souza, 62 - St. Central, Anápolis - GO, 75020-340, Brazil
Construction Site Supervisor | Anápolis64528318790786123
Indeed
Construction Site Supervisor | Anápolis
Description: * Completed High School / Technical education; * Experience in the field; * Knowledge in vertical construction (a differentiator). * Define the required team for service execution, checking with the engineer the schedule and nature of the work, aiming at optimal hiring of personnel (contractors and permanent staff), whenever necessary; * Train the team, delivering content to contractors/production supervisors, aiming at execution within company standards, whenever necessary; * Schedule activities, validating the construction schedule with the engineer and aligning execution, aiming at on-time delivery, whenever necessary; * Be responsible for technical details of the project during execution, verifying and monitoring its progress, ensuring that the team delivers what was requested, maintaining established standards, daily; * Release the start of services, completing the quality and productivity control sheet (CQP), aiming at compliance with the process and commencement of construction, whenever necessary; * Supervise construction projects, checking service execution and providing full technical and operational support to the team, aiming at project compliance, daily; * Participate in project studies, meeting with the engineer, analyzing project details, schedule and execution, aiming at better planning and supply of work fronts, whenever necessary; * Supervise the stock of basic materials, monitoring item availability together with the Administrative Foreman and Supply Assistant, validating consumption at work fronts, aiming to ensure materials are always available for work, weekly; * Be responsible for safety standards and the use of personal protective equipment (PPE), monitoring correct usage on site, verifying and ensuring maintenance and cleanliness of the environment, applying 5S principles, aiming to promote occupational health and prevent workplace accidents, daily; * Manage contractor and employee teams, monitoring work and productivity, providing feedback and issuing warnings when necessary, aiming to improve performance and align employees with company norms and procedures, daily; * Be responsible for project information, passing on necessary data to the construction diary and control items, aiming to optimize the engineer's monitoring of execution, daily; * Ensure proper use of equipment, verifying its usage by the team, aiming to protect company assets, daily; * Supervise execution of customized unit services, monitoring the work performed, aiming to ensure delivery as planned, daily; * Report non-conformities, informing through the production quality control form (CQP), for proper follow-up by the engineer, whenever necessary; * Other related duties. 2511160202461873329
Tv. Souza, 62 - St. Central, Anápolis - GO, 75020-340, Brazil
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